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 * Excellent


 * 1)  It is the first step because creativity gives the item a unique quality to the buyer or user.
 * 2)  The influence engineering has on design is: the design can be changed in the engineering process.
 * 3)   1) Unity 2) Quality 3) Proportion.
 * 4)   The Flip Video Camera: It is __well__ designed because it has downloading software built inside it. A __badly__ designed item is a keyboard.
 * 1)   The Flip Video Camera: It is __well__ designed because it has downloading software built inside it. A __badly__ designed item is a keyboard.